Refunds & Returns Policy

We want you to feel confident when you place an order with us. This Refunds & Returns Policy outlines how returns, exchanges, and refunds are handled.

Return Window

We offer a 30-day return policy, which means you have 30 days from the date you receive your item to request a return.

Return Eligibility

To be eligible for a return:

  • Items must be in the same condition as received

  • Unworn, unused, with original tags attached

  • Returned in original packaging

  • Receipt or proof of purchase is required

How to Start a Return

To request a return, please contact us at:

info@pursuingmydreamzzz.store

Once your return request is approved, we will provide:

  • A return shipping label

  • Instructions on how and where to send your item

Returns sent without prior approval will not be accepted.

Return Address:
4045 Five Forks Trickum Road
Suite B9 #8033
Lilburn, GA 30047

Damaged or Incorrect Items

Please inspect your order upon delivery. If your item arrives damaged, defective, or incorrect, contact us immediately so we can evaluate the issue and make it right.

Non-Returnable Items

Certain items cannot be returned, including:

  • Perishable goods such as food, flowers, or plants

  • Custom or personalized products

  • Personal care items

  • Hazardous materials, flammable liquids, or gases

Sale items and gift cards are non-returnable.

If you have questions about whether an item qualifies for return, please contact us before initiating a return.

Exchanges

The fastest way to receive a different item is to:

  1. Return the original item following the steps above

  2. Place a new order once your return is approved

European Union 14-Day Cooling-Off Period

If your order is shipped to the European Union, you have the right to cancel or return your order within 14 days of receipt for any reason. Returned items must be unused, unworn, with tags, in original packaging, and accompanied by proof of purchase.

Refunds

Once your return is received and inspected, we will notify you of approval status. If approved:

  • Refunds are issued to the original payment method

  • Processing time is up to 10 business days

Please note it may take additional time for your bank or credit card provider to post the refund.

If more than 15 business days have passed since approval, please contact us at info@pursuingmydreamzzz.store.